Chloe’s Pet Co U.S. Shipping Policy
Thank you for shopping at Chloe’s Pet Co. All orders from Chloe’s Pet Co are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at [email protected].
Where We Ship
Chloe’s Pet Co offers shipping to all USA states, and territories.
Processing
We process orders during our normal business hours.
Unless otherwise stated, please allow 1 to 30 business days for us to process your order. Orders received before 5PM CST are usually shipped on the same day.
We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.
Shipping Rates & Timing
Chloe’s Pet Co offers a flat rate shipping fee of $6.95 per order. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.
Tracking Your Order
When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. If you don’t receive this email in a timely fashion, please reach out to us at [email protected].
Lost, stolen, damaged items
We are not responsible for any lost, stolen, or damaged goods.
How to Contact Us
If you have any questions or concerns regarding your order or the shipping options available, please contact us at [email protected]. Or visit contact option at bottom of screen.